Energising Shopping Centre Profits

Task:

To streamline operations, introduce efficiencies, energise retail trade and create thriving footfall.

Results (in 12 months):

• Boosted footfall by +28% (and continued double digit growth for a further 4 years).

• Increased commercialisation revenue by +48%.

• Strategically reduced service charge by -20%.

• Reinvigorated retail and created top performing stores.

• Delivered a vibrant fully let centre with many tenants renewing leases.

• 75% of tenants attended quarterly tenant meetings feeling invigorated.

• Raised over £10,000 for the Alan Shearer Foundation.

• Empowered a forward-thinking public private sector partnership for growth.

• Won a number of centre awards, including Shopping Centre Manager of the Year.